Frequently Asked Questions

We ship worldwide.

Orders are processed within 2 days

After your order has been processed, please allow 10-12 business days for your order to arrive (varies by location). (However, *PLEASE* make sure your shipping address information is entirely correct to ensure a faster, safer delivery!)

Notify us by e-mail of your intention to return an item, and the reason for the return. If you suspect a manufacturer's defect, please send a photo of the defect by e-mail. Include your name, order number, proof of purchase, and indicate if you would prefer a refund or store credit

We would be unable to change or cancel an order once it has been placed.

How can we help?

If you’ve still got questions, the answers you’re looking for might be in our help centre. If you’d like to get in touch with us, feel free to contact our team!

Contact us